Patient Service Representative- Port St. Lucie
Employment Type: 30-35 hours Weekly Salary: $11.50 per hour Title: Patient Service Representative Location: Port St. Lucie
Work With An Amazing Group of People In The Fast Growing Healthcare Industry!
Come work for one of the leading healthcare organizations in Port St. Lucie. Here you will find a friendly team, great work environment and the opportunity to help improve the lives of others. A place where people like coming to work every day. As a Patient Call Center Representative, you will become the voice of our medical client, and help make our patients lives easier.
Great Work Environment. Great Team! Apply today, and find out why 9 out of 10 of our Patient Service Representatives say it's a great place to work!
"I am happy going to work each day. I feel appreciated as an employee.”
Patient Service Representative, Port St. Lucie
Job Responsibilities:
The Patient Service Representative is responsible for most of the following responsibilities:
- Answering incoming patient calls.
- Conducting outbound calls to patients and physician offices.
- Answering patient inquiries, using multiple system resources to research and resolve various issues.
- Scheduling patients for appointments with physician office(s) following physician specific scripts and requirements.
- Updating patient accounts as necessary, to include demographics and insurance.
- Building strong long-lasting relationships with clients and patients.
- Providing reports to management staff regarding daily activities, process improvements, etc.
- Other duties as assigned
Job Requirements:
- Active listening skills
- Ability to navigate multiple, various computer systems
- Ability to type 30+ WPM
- Ability to work in an environment with little supervision needed
- Ability to use Microsoft Office applications such as Word, Excel and Outlook
- Ability to work in a moderately noisy, fast pace and changing environment
- Must be available between the hours of 7am-8pm, Monday-Friday.
- Previous medical experience is highly preferred!
- Bilingual is a PLUS
Industry: Healthcare
Education Requirements:
Company: XXX
Find A Job That Works For You!
Each and every day XXX puts over 90,000 people to work. Helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world– we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities and find the right job for you!